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However, by placing slowest kids at the front and fastest kids at the back of the line can mitigate this problem.Īlex is excited about what he has learned and believes that he can put it into practice at the plant. On the hike, Alex figures out that hikers are a set of dependent events like stages in a manufacturing system, which causes compounding delays for everyone behind them in line. He promises to spend the entire weekend with her, but on Saturday he realizes that he promised to go with his son Dave on an overnight Boy Scout hike. When Alex gets home, he and Julie fight about how little time he spends with her. He doesn’t understand this either but has an important meeting so leaves without explaining further. When he arrives at Jonah’s office, Jonah tells him that a plant where everyone is always busy isn’t efficient or effective because it can be ruined by statistical fluctuations in production output. However, Julie is angry at him because he didn’t tell her about his plans in advance.
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Alex decides to fly to New York City to meet with Jonah for advice on how to solve this problem. They’re concerned that the robots are creating more inventory than they’re generating in throughput. Lou agrees with this idea and says that if you want to measure something like this, you need specific metrics for it.Īlex calls Jonah and explains the problem he’s having with Bob, Lou, and Stacey. Jonah advised Alex that any business’s goal should be making money, so he could measure productivity based on whether it helps make more money. Alex had mentioned problems in the plant, but Jonah was able to identify exactly what those problems were by just listening for a few minutes.
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He remembers advice from Jonah two weeks ago when they ran into each other at an airport. Alex knows they can’t keep up this pace, but if he doesn’t do so then his wife will be unhappy with him because she wants to go out with him.Īlex is at a meeting with his employees, and he thinks that they don’t know how to manage the plant.
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One day, his boss Bill Peach comes to the plant and tells him to ship an order by that night or else he’ll shut it down. 1-Page Summary of The Goal: A Process of Ongoing Improvement Overall SummaryĪlex manages a factory for UniCo that is in financial distress.